The Spoke Health platform enables all care advocates to help consumers navigate complex healthcare decisions and guide them to higher quality, lower cost providers and a positive outcome for an episode of care.
Enrolls member into the program.
Can enroll online or via Concierge.
Guides member through program, benefits and employer-sponsored incentives.
Considers options, reviews benefits, incentives and provider details.
Guides member through provider options and cost/quality data.
Reviews and selects a provider.
Uses scheduling function to assign important dates to member’s care pathway. The system triggers automated tasks to collect data.
Collaborates with the Concierge and assists the members with his clinical activities before and after the surgery.
Uses digital tools to communicate with the concierge and care manager for questions, documentation and tasks to complete.
Integrated program management dashboards highlight program savings, member satisfaction, clinical outcomes and operational efficiency.
The system's automated tools and workflow nudges the member to engage in his health, resulting in improved satisfaction and better outcomes.
Streamlined Bundled Contract Administration
High Level Of Security and Compliance
Robust Administrator Tools
Benefits and Incentives
Shopping & Transparency
CRM & Concierge
Integrated Program Dashboard
Bundled Contract Administration